FULFILLMENT ORDERING INSTRUCTIONS

We now bring you detailed instructions on our FULFILLMENT service. We’ve informed about the service last week, for more info please check the last post on our web. These instructions are meant for those who DON’T have festival tickets yet and will be ordering tickets now. Both new paper tickets and print@home tickets are eligible for this service. Those of you who already have bought their tickets will get detailed instructions via email in next two days. However from all the tickets that have been already sold, only print@home tickets are eligible for this service. Because of technical reasons fulfillment is therefore NOT available for paper tickets bought via our e-shop PRIOR TO TODAY and other types of tickets than print@home tickets from our e-shop .

FULFILLMENT service ordering instructions – new orders

1) Make a new order for whatever desired number of tickets. The basket will automatically be supplemented with the FULFILLMENT service. In case you don’t wish to order this service, just simply uncheck the checkbox for this item before you proceed to checkout.
2) The price for sending the wristbands is 6€ regardless on the number of ordered tickets.
3) Proceed to checkout in ordinary fashion.
4) Pay your order before 14.7.2017 (all types of payments) or before 19.7.2017 (card and paypal payments). Any orders made after this date cannot be processed for you to get your wristbands in due time. Expect to get the wristbands during the first week in August.

In case you made and paid your order in time but didn’t get the wristbands before leaving for the festival for whatever reason, please contact our customer care via email at: cashless@brutalassault.com. We’ll disable the sent wristband(s) and assign you a new one on spot.

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